The Brand Answers Report provides information in a tabular format for all Brand Engage answers collected in the date period specified, providing individual answer level insights such as Product Name, Question Text, and Answer Text.
The Brand Answers Report is customizable in a number of different ways:
- There are a large number of filters available. You can see the first four filters along the top of the page. Click the plus sign button will expose additional filters. At any point you can select new filters and click Apply to update the table based on the specified criteria.
- Click Edit Columns on the right side, just below Apply, to select and order what columns are shown.
- To sort the table data based on a column, click any of the column headers in the table.
The following table shows the columns available to filter by in this report.
|Category||Filter by category of the products with questions.|
|Brand||The brand for which this question was collected.|
|Page ID||Filter by page id associated with answers. To search for multiple page ids, enter a comma delimited list.|
|Answer Email||Filter by email associated with answer.|
|Answer ID||Filter by ID given to answer.|
|Answer Keyword||Filter by keyword in answer text. To search for multiple keywords, enter a comma delimited list.|
|Is PWR Publishable||Filter by the publication status set by the retailer.|
|Observations||The explanation for status set by PowerReviews Moderators in L1 Moderation.|
|Product Name||Filter by the name of the product associated with the answer using a keyword search.|
|Retailer||Filter by the retailer for which this question was collected.|
|Site Status||Filter by the publication status set by PowerReviews moderation team.|
|Question Keyword||Filter by keyword in question text. To search for multiple keywords, enter a comma delimited list.|
|Question ID||Filter by ID given to question.|
The following table shows the columns available in this report. Click Edit Columns to select and order columns you want in the report using the drag and drop functionality.
|Retailer||The retailer for which this question was collected.|
|Created Date||The date an answer was submitted.|
|Product Name||The name of the product for the submitted answer.|
|Brand Name||The brand name of the product for the submitted answer.|
|Page ID||The unique ID for the product passed in the product feed.|
|Question ID||The unique ID of the submitted question.|
|Question Text||The text of the question.|
|Question Type||The type of question (e.g. pre_sale or post_sale.).|
|Answer ID||The unique ID of the submitted answer.|
|Answer Text||The text of the answer.|
|Answerer||The email of the answerer.|
|Answerer Location||The location provided by the answerer.|
|Is PWR Publishable||The moderation status set by PowerReviews Moderation Team.|
|Site Status||The moderation status set by your team for L2 Moderation.|
|Observed By||The moderator associated with the setting L2 Moderation status.|
|Helpful Votes||The number of helpful votes on the answer.|
|Not Helpful Votes||The number of not helpful votes on the answer.|
|Category||The category of the product associated with the answer.|
|Time to Answer (Hours)||The number of hours between when the answer was approved and the question was submitted.|
|Observations Names||The explanation for status set by PowerReviews Moderators in L1 Moderation.|
|Category Hierarchy||The full hierarchy for the product for which this question was submitted.|
|Last Publication Modification Date||Date of the last modification of the answer.|