The All Answers Report provides information in a tabular format for all Q&A answers collected in the date range specified, providing individual answer level insights such as Headline, Comments, Created Date, and Site Status.
The All Answers Report is customizable in a number of different ways:
- There are a large number of filters available. You can see the first four filters along the top of the page. Clicking the plus sign button will expose additional filters. At any point you can select new filters and click Apply to update the table based on the specified criteria.
- Click Edit Columns on the right-hand side, just below Apply, to select and order what columns are shown.
- To sort the table data based on a column, click any of the column headers in the table.
Filters
Filter Name | Description |
Category |
Filter by category of the products with questions. |
Brand |
Filter by the brand name of the products with questions. |
Page ID |
Filter by page ID associated with answers. To search for multiple page IDs, enter a comma-delimited list. |
Answer Email | Filter by email associated with answer. |
Answer ID |
Filter by ID given to answer. |
Answer Keyword |
Filter by keyword in answer text. To search for multiple keywords, enter a comma-delimited list. |
Answerer Type |
Filter by answerer type (e.g. Expert, Ask Product Owner, Crowdsourced, etc.). |
Brand Answer Flag |
Filter by whether or not the answer was provided by the brand. |
Is PWR Publishable |
Filter by the moderation status set by PowerReviews Moderation Team. |
Product Name |
Filter by the name of the product associated with the answer using a keyword search. |
Question ID |
Filter by ID given to question. |
Question Keyword |
Filter by keyword in question text. To search for multiple keywords, enter a comma-delimited. |
Observations | Filter by the explanation for status set by PowerReviews Moderators in L1 Moderation. |
Reviewer Type | Filter by the type of reviewer. |
Site Status | Filter by the moderation status set by your team for L2 Moderation. |
Column Headers
The following table shows the columns available in this report. Click Edit Columns to edit which columns display in the report. You can also re-order columns using the drag and drop functionality.
Column Header | Description |
Created Date |
The date an answer was submitted. |
Product Name |
The name of the product for the submitted answer. |
Brand Name |
The brand name of the product for the submitted answer. |
Page ID |
The unique ID for the product passed in the product feed. |
Question ID |
The unique ID of the submitted question. |
Question Text |
The text of the question. |
Question Type |
The type of question (e.g. Product Quality, Customer Service, etc.). |
Answer ID |
The unique ID of the submitted answer. |
Answer Text |
The text of the answer. |
Answer Type |
The type of answer (e.g. Expert, Ask Product Owner, Crowdsourced, etc.). |
Answerer |
The email of the answerer. |
Answerer Location |
The location provided by the answerer. |
Locale | The language and country associated with the Answer. |
Expert |
The flag that shows whether or not answer was provided by an expert. |
Is PWR Publishable |
The moderation status set by PowerReviews Moderation Team. |
Site Status |
The moderation status set by your team for L2 Moderation. |
Observed By |
The moderator associated with the setting L2 Moderation status. |
Helpful Votes |
The number of helpful votes on the answer. |
Not Helpful Votes |
The number of not helpful votes on the answer. |
Category |
The category of the product associated with the answer. |
Time to Answer (Hours) |
The number of hours between when the answer was approved and the question was submitted. |
Observation Names | The explanation for status set by PowerReviews Moderators in L1 Moderation. |
Brand Answer Flag | The flag that shows whether or not the answer was provided by the brand. |
Brand Answer Name | The name of the brand answerer. |
Category Hierarchy |
The hierarchy aggregates groups of groups of categories. |
Last Publication Modification Date |
Date of the last modification of the answer. |