If you use Shopify or Shopify Plus as your eCommerce platform, PowerReviews can allocate implementation resources to integrate our JavaScript code to your Shopify store for you. This Professional Services offering is an add-on service to your overall contract, and is a one-time integration that does not include any future updates once the solution has been implemented. To learn more about our Shopify Manual Installation process, click here.
This article contains the following sections:
Scope of Work
The client will receive an Implementation Team, consisting of an Implementation Project Manager (IPM) and a Technical Implementation Consultant (TIC). The TIC will install the PowerReviews solution on the client's Shopify site in alignment with the products and features in their scope.
The Professional Services installation consists of installing our out-of-the-box JavaScript solution, and includes the following code components and placements (as applicable):
- Review Snippet
- Review Display
- Q&A Snippet
- Q&A Display
- Feedless Product Data
- Enhanced SEO (Rich Snippets)
- Write-a-Review (WAR) form
- Checkout Beacon
- In Real Life (IRL) Gallery
PowerReviews will attempt to match any existing site branding by using the site's default styling for the following:
- Fonts family
- Buttons
- Histogram colors
- Stars (using the PowerReviews-style stars)
Example:
PowerReviews can also action the following at the client's request:
- Hiding elements
- Changing minor layout items like alignment and spacing
- Changing the PowerReviews-style stars to custom stars provided by the client (.gif, .svg, .png files accepted only)
Out-of-Scope Work
The Professional Services installation does not include:
- Live search results (ie., where the results change dynamically)
- Sorting by star rating on product listing pages (PLPs) or Category/Collection pages
- Layout changes beyond alignment and spacing (ie., moving the position of elements)
- Write-a-Review form changes beyond the stars and Submit button
- Customization beyond our out-of-the-box JavaScript solution (ie., hiding reviews on specific pages)
- Any changes to a client's Shopify store or configuration outside of our solution, including the removal of any existing product schema
- Code versioning in GitHub or other system(s)
- Any code changes 15-days post-implementation
Third-Party Apps
PowerReviews will attempt to integrate with third-party apps that control the product display.
Client Requirements
To successfully proceed with a Shopify Professional Services installation, the TIC will require some upfront information from the client, including:
- The Shopify URL for the store (ie., mystore.myshopify.com)
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Collaborator Access to the Settings, Themes, and Pages sections of the Shopify store
- PowerReviews will request access through our partner portal and does not need a separate or shared login
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Confirmation of the theme to edit
- PowerReviews will complete all work on a copy of the theme
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No concurrent development work
- To prevent work being lost, PowerReviews requests that nobody works on the theme during the PowerReviews implementation
- If this is not followed, PowerReviews will not assist in merging two themes after the integration is complete
- Collaborative communication via email, including timely installation sign-off once the code has been added to the theme copy
Timing Expectations
- PowerReviews will deliver a preview theme link with the integrated code 1 week after the kickoff call (provided the client has granted Collaborator Access to the store via our partner portal and has confirmed which theme to use)
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After PowerReviews has delivered a preview theme link, the client has 2 business days to provide feedback on the code integration
- Any subsequent minor changes requested by the client will be completed in 1-2 business days
- If the client approves the code integration, they can go live by the end of week 2
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The timeline could potentially extend beyond 2 weeks based on:
- Feedback PowerReviews receives from the client
- Responsiveness of the client
- Any necessary app integrations