Supported Tier 1 Languages (with Locales)
Note: The PowerReviews Moderation target (3 business days) is only applicable to the following Tier 1 Languages. Pharmaceutical moderation requirements vary and abide by a 24-hour guideline.
Dutch
- nl_BE - Dutch - Belgium
- nl_NL - Dutch - Netherlands
English
- en_AU - English - Australia
- en_CA - English - Canada
- en_CH - English - Switzerland
- en_FI - English - Finland
- en_GB - English - Great Britain
- en_IE - English - Ireland
- en_US - English - United States
- en_PH - English - Philippines
- en_MY - English - Malaysia
- en_HK - English - Hong Kong
- en_ZA - English - South Africa
- en_SG - English - Singapore
- en_IN - English - India
- en_AE - English - United Arab Emirates
- en_GR - English - Greece
- en_NZ - English - New Zealand
French
- fr_BE - French - Belgium
- fr_CA - French - Canada
- fr_CH - French - Switzerland
- fr_FR - French - France
German
- de_AT - German - Austria
- de_CH - German - Switzerland
- de_DE - German - Germany
Portuguese
- pt_BR - Portuguese - Brazil
- pt_PT - Portuguese - Portugal
Spanish
- es_ES - Spanish - Spain (Traditional)
- es_MX - Spanish - Mexico
- es_US - Spanish - United States
Supported Tier 2 Languages (with Locales)
**Indicates languages that PowerReviews has previously supported but would require a 30-day ramp up to refresh any translations, and may be subject to additional fees.
Arabic
- ar_SA - Arabic - Saudi Arabia
- ar_AE - Arabic - United Arab Emirates
Chinese
- zh_CN - Simplified Chinese - China
- zh_TW - Traditional Chinese - Taiwan
- zh_HK - Traditional Chinese - Hong Kong
Czech
- cs_CZ - Czech - Czech Republic
Danish
- da_DK - Danish - Denmark
Estonian
- et_EE - Estonian - Estonia
Finnish**
- fi_FI - Finnish - Finland
Greek
- el_GR - Greek - Greece
Hebrew
- iw_IL - Hebrew - Israel
Hungarian
- hu_HU - Hungarian - Hungary
Indonesian
- ii_ID - Indonesian - Indonesia
Italian
- it_IT - Italian - Italy
- it_CH - Swiss Italian - Switzerland
Japanese
- ja_JP - Japanese - Japan
Korean
- ko_KR - Korean - South Korea
Latvian
- lv_LV - Latvian - Latvia
Lithuanian
- lt_LT - Lithuanian - Lithuania
Malay
- ms_MY - Malay - Malaysia
Norwegian**
- nb_NO - Bokmål - Norway
- no_NO - Norwegian - Norway
Polish
- pl_PL - Polish - Poland
Romanian
- ro_RO - Romanian - Romania
Russian
- ru_RU - Russian - Russia
Slovak
- sk_SK - Slovak - Slovakia
Swedish
- sv_SE - Swedish - Sweden
Thai
- th_TH - Thai - Thailand
Turkish
- tr_TR - Turkish - Turkey
Vietnamese
- vi_VN - Vietnamese - Vietnam
Moderation Support
PowerReviews has a human moderation team working 24/7 to maintain our client moderation targets. We support content moderation collected across more than two dozen languages on 5,000+ client websites, and have built a scalable process to continue growing our moderation team as we continue to expand our client base and enable their review collection. We can scale based on any requirements that are uncovered during the Sales process and/or as your review volume grows month-by-month.
Tier 1 languages (Dutch, English, French, German, Portuguese, and Spanish) are currently supported within the 3-day PowerReviews Moderation target. All other locales require a minimum of 3,000 reviews/week to constitute additional headcount. Where this amount of volume is not expected, the language is considered Tier 2, and the target increases to 7 days. Clients who fall under Tier 2 languages/locales are encouraged to turn on Level 1 Auto-Approve.
New Locale/Language Support
Additional locales/languages (ie., those not currently supported by PowerReviews) may be added with PowerReviews approval, but may be subject to additional fees.
Languages not currently moderated by PowerReviews require approval and a 30-day notice to activate, to ensure that volume from these languages receives proper staffing levels.
Languages not currently supported for display or collection require 90-day ramp up time for the translation of the platform and may be subject to additional fees.